My passion is to help brands know, engage with and grow their desired audience using my Customer Delight Process. I am a fractional CMO or Marketing leader for companies that recognize they need marketing expertise but can’t afford a full-time hire. With my executive-level experience, you can expect me to always provide leadership, direction and honest perspectives. My approach involves effective brand strategy, focused execution and reporting & evolution.

What can I help you accomplish?

• Guide you to better understanding your current customers and how to intentionally reach new audiences
• Execute and implement customer experience and marketing strategies at a higher level than you are right now
• Review and build internal processes and teams to create efficiencies
• Help you track and interpret customer feedback to proactively innovate your products and services

Ready to talk? Schedule a call at calendly.com/lauraloohand

BEGINNER’S GUIDE TO CUSTOMER EXPERIENCE DESIGN
This guide includes our Customer Delight Process Blueprint. We’ll walk you through the main building blocks of creating a customer experience strategy that moves you from possibility to inspired action. Download our free e-book!

Laura is a leader inside and outside of the work environment, by volunteering countless hours for community groups. She was most influential in her role with the American Advertising Federation (AAF).  She currently volunteers her time in the local startup community and is the Marketing Chair for the Cannabis Travel Association International (CTAI).